Overview
ATTENTION! Our refund and returns policy is strictly for online courses which come with 30-day money back guarantee, excluding the cost of any physical book sent and associated delivery fees. Physical book shipped cannot be returned other than defective items which will be replaced under our replacement terms below. International shipping to countries outside Singapore may attract additional customs, import duties, and taxes which is borne by the recipient on arrival in general, just like how Amazon collects an Import Fees deposit in advance. However, such customs policies vary widely, and many countries don’t charge such import fees for shipments that fall below a minimum value to which we will indicate clearly the content, invoice value and it’s for non-commercial use. You may want to contact the customs office in your country for more information before placing an order. |
30-Day Money Back Guarantee
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase date, we are unable to offer you any refund or exchange.
Only the final amount paid to us, net of any physical cost of the book, will be refunded.
Upon successful return, all benefits which had been accorded to you will cease immediately including your affiliate program account and any associated cash reward. Kindly delete and discard all intellectual properties which you have received which are subject to copyright laws.
If you like to request for such a refund, and are still within the refund period of 30 days from the purchase date, send us an email to info@mortgagefree6years.com. We may ask for a copy of the receipt or proof of purchase if necessary.
See Refund Process below.
Replacement
We will only replace physical book items damaged during delivery, with photo proof of item on arrival, which must be reported within 2 days upon receipt date of the item.
First send us an email at info@mortgagefree6years.com, and proceed to make arrangement for shipping return with a copy of the receipt or proof of purchase.
For shipping return, please use back the same bubble-wrap envelope and mail it back to: 10 Anson Road 29-02 International Plaza, Singapore 079903. All shipping return will be at your costs.
Once the item is received it will be inspected and we will send you an email to notify you that we have received your returned item. We will also notify you of the replacement process.
Refund Process
All valid refund requests will be immediately processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@mortgagefree6years.com.
Gifting
When the item was sent as a gift to another person, we will apply the same returns and shipping policy prescribed above and make any approved refund back to the gift giver, who will be notified about the return.
Need Help?
Contact us at info@mortgagfree6years.com for questions related to our 30-day money back guarantee, refunds and returns.